1. Services and Orders
Taranov Digital may provide custom website development, WordPress development, high-performance website development, website redesign and migration, technical SEO and performance work, Managed Web Services, consulting, hosting, support, and related services.
A proposal, order form, statement of work, invoice, email confirmation, data-processing agreement, or other written agreement accepted by both parties is an “Order.” Each Order defines the applicable scope, deliverables, platform, schedule, responsibilities, fees, payment terms, support, ownership or license terms, and service period. If an Order conflicts with these Terms, the Order controls for that engagement.
2. Project Process, Preview, and Approval
The project process may include discovery, current-state assessment, architecture, content planning, design, development, migration, technical SEO, review, quality assurance, launch, and post-launch work as defined in the Order.
When a private preview or approval stage is included, the customer is responsible for reviewing business facts, services, claims, contact information, content, functionality, photographs, and other materials and for providing timely consolidated feedback. Approval authorizes Taranov Digital to proceed with the next milestone or launch described in the Order.
Material delays in access, content, feedback, approval, payment, or required third-party accounts may change the schedule or trigger delay provisions stated in the Order.
3. Fees and Billing
Fees, deposits, milestones, recurring charges, included capacity, and payment dates are defined in the applicable Order. Fees are stated in U.S. dollars and exclude applicable taxes, payment-processing charges, domain registration, advertising, premium third-party services, and other separately approved costs unless the Order states otherwise.
Failed or overdue payment may result in paused work, withheld deliverables, restricted account or publishing access, or suspension of managed or hosted services after reasonable notice where practicable. Except where required by law or stated in an Order, fees already earned, completed milestones, and partial billing periods are not refundable.
4. Project Terms, Renewal, and Cancellation
Project-based work continues through the milestones and completion conditions in the Order. Changes, pauses, cancellation rights, and termination fees for a project are governed by that Order.
Recurring Managed Web Services, hosting, support, or other ongoing engagements renew and may be cancelled according to the notice and minimum-term provisions in the Order. Unless an Order states otherwise, recurring service continues through the period already paid for and partial billing periods are not refundable.
Taranov Digital may suspend or terminate services for nonpayment, unlawful or deceptive content, security risk, abusive conduct, infringement, service misuse, or a material breach that is not cured within a reasonable period when cure is possible.
5. Customer-Owned Materials and Data
The customer retains ownership of its domain, brand, logo, supplied photographs, videos, business facts, project information, reviews, customer-submitted content, leads, analytics data, and Google Business Profile (collectively, “Customer Materials”). A domain should be registered in the customer’s name even when Taranov Digital assists with registration, DNS, or renewal.
The customer grants Taranov Digital a non-exclusive license to host, copy, edit, transform, format, display, and otherwise use Customer Materials only as reasonably necessary to perform the services, create agreed deliverables, and operate or support the customer’s website.
6. Deliverables, Reusable Materials, and Platform Access
Ownership and license rights for project-specific deliverables are defined in the Order. A custom project may include an assignment or license for specified deliverables only when the Order says so and subject to payment of all applicable fees.
Taranov Digital retains its pre-existing and reusable source code, components, design systems, templates, utilities, tools, forms and automation infrastructure, AI workflows, reusable SEO logic, hosting configuration, internal methods, documentation, know-how, and improvements (collectively, “Reusable Materials”). The customer receives only the rights to Reusable Materials necessary to use the agreed deliverables as stated in the Order.
7. Customer Content and Responsibilities
The customer is responsible for the accuracy, legality, and authorization of Customer Materials and business claims. The customer must have the rights and permissions needed to publish photographs, trademarks, testimonials, reviews, project details, and other supplied content. The customer must not request false locations, fabricated reviews, misleading results, infringing content, unlawful tracking, or deceptive claims.
The customer is also responsible for its licenses, professional rules, accessibility obligations, privacy notices, marketing consent, call or message handling, sales follow-up, and industry-specific legal requirements. Taranov Digital does not provide legal, tax, accounting, insurance, licensing, or regulatory advice.
8. Publishing and AI-Assisted Features
Enabled publishing tools are intended for genuine, authorized content. Publishing may be described as unlimited only when stated in an Order and remains subject to reasonable technical limits, storage constraints, acceptable use, and the requirement that Customer Materials be lawful, accurate, useful, and non-duplicative.
AI-assisted features may organize, edit, summarize, transcribe, extract, classify, or suggest improvements to customer-supplied information. They do not verify facts and may make mistakes. The customer remains responsible for reviewing and approving all published or operational use. AI features must not be used to invent projects, locations, services, results, pricing, materials, timelines, or testimonials.
9. Leads, Forms, and Customer Communications
The customer owns leads and business data collected for it through its website. Taranov Digital may process and route that information to provide forms, notifications, analytics, call tracking, messaging, reporting, or integrations enabled in the Order. The customer determines how it responds to leads and is responsible for lawful follow-up, consent, recordkeeping, suppression requests, and compliance with applicable calling, texting, email, and privacy rules.
The customer must not use ordinary forms, email, chat, or messaging tools to request or transmit payment card numbers, account passwords, health information, government identifiers, or other regulated or sensitive data unless a suitable workflow has been expressly agreed in writing.
10. Domains and Third-Party Services
Services may rely on Cloudflare, WordPress software or providers, domain registrars, Google, analytics providers, email or messaging providers, call-tracking services, payment processors, AI providers, CRM tools, and other vendors. Their products are governed by their own terms, privacy practices, pricing, limits, and availability. The customer is responsible for third-party accounts and fees assigned to it in the Order.
Taranov Digital is not responsible for third-party outages, policy changes, account suspensions, ranking-system changes, API restrictions, domain expiration caused by missing customer payment or access, or data handling outside our reasonable control.
11. Search Visibility and Business Results
We do not guarantee search rankings, local-pack placement, traffic, Core Web Vitals scores, lead volume, lead quality, revenue, sales, accessibility compliance, security outcomes, or any other specific business or platform outcome unless a particular acceptance criterion is expressly stated in an Order. Website migrations and search-engine updates may cause temporary or permanent fluctuations even when reasonable practices are followed.
Any measurement or post-launch review is a diagnostic and planning checkpoint. It is not a guarantee, warranty, or automatic entitlement to a credit or refund. Any different commercial commitment must be stated expressly in the applicable Order.
12. Security and Account Access
Each party will use reasonable safeguards appropriate to the information and access under its control. The customer should provide role-based access where available, use unique credentials and multi-factor authentication, keep recovery information current, and promptly revoke access that is no longer required. No system can be guaranteed completely secure.
13. Confidentiality
Each party will use reasonable care to protect non-public business, technical, and customer information received from the other party and will use it only for the engagement, except where disclosure is authorized or legally required. Confidentiality does not cover information already known without restriction, publicly available through no breach, independently developed, or lawfully received from another source.
14. Completion, End of Service, and Transition
For project-based work, completion, delivery, deployment, warranty periods, and any post-launch support are governed by the Order. Access to project deliverables depends on payment and the ownership or license terms in that Order.
When a managed or hosted service ends, account access and the hosted website may stop after the agreed transition period. On request and subject to payment of outstanding fees, the customer may receive a reasonable export of available Customer Materials, leads, and business data in a commonly usable format. Exports do not include Reusable Materials or a functioning copy of a subscription platform unless the Order states otherwise.
A standalone website export, independent rebuild, code transfer, extended migration assistance, or continued hosting is not included automatically and may be offered as a separately scoped transition service.
15. Disclaimer of Warranties
To the maximum extent permitted by law, the website, deliverables, and services are provided on an “as is” and “as available” basis. Taranov Digital disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation, except for commitments expressly stated in an Order.
16. Limitation of Liability
To the maximum extent permitted by Texas law, Taranov Digital will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages. Our total liability for a claim related to services is limited to the amount paid to Taranov Digital for the specific service giving rise to the claim during the three months before the event giving rise to liability, unless an Order or mandatory law states otherwise.
17. Indemnification
The customer agrees to defend, indemnify, and hold harmless Taranov Digital from third-party claims, damages, losses, liabilities, and reasonable expenses arising from Customer Materials, customer instructions, the customer’s business operations or communications, infringement, unlawful or deceptive claims, violation of law, misuse of services, or breach of these Terms.
18. Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Venue for disputes will be in the state or federal courts located in Montgomery County, Texas, unless an Order or mandatory law requires another venue.
19. Changes and General Terms
We may update these Terms prospectively by posting a revised version and changing the “Last updated” date. Material changes to an active customer’s commercial obligations will be handled under the applicable Order or with reasonable notice. If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. Neither party may assign an Order without the other party’s consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets.
20. Contact
Questions, legal notices, and cancellation requests may be sent to [email protected] or by mail to Taranov Digital LLC, 26700 Kuykendahl Rd, The Woodlands, TX 77375, United States.