Taranov.Digital
Process & Onboarding • No fluff

Exactly How
It Works.

No mystery. No "trust me bro". This page explains every step — from your first message to the day you hit Top 3 on Google Maps.

See The Process Common Questions
TIMELINE_OVERVIEW
Day 1–2
Onboarding call + info collected
Day 3–5
System built & tested
Day 5
You go live — first SMS fires
Day 7–14
First reviews start coming in
Day 30
Monthly report + review count
Day 60
Backfill campaign (past clients)
Day 90
Top 3 Maps target window
What_You_Need_To_Provide

WHAT I NEED
FROM YOU.

Short list. Shouldn't take more than 15 minutes to gather. You send these once — I handle everything else.

REQUIRED_01

Your Business Phone Number

The number customers call you on. This is the number the missed call SMS will fire from.

You do NOT need to change your number — we use call forwarding
Calls still ring on your phone exactly as before
Works with any carrier — AT&T, Verizon, T-Mobile
REQUIRED_02

Google Business Profile Access

I need to grab your Google review link and verify your profile is set up correctly.

Just share your GBP profile URL or business name
If you don't have GBP yet — I help you set it up (included)
If unverified — we fix that first. Takes 3–5 days via postcard
REQUIRED_03

Your Name + Business Name

For the SMS messages. Texts from a real name get 3× higher response rates than generic messages.

Example: "Hey, it's Jake from Clean Ride Detailing"
We draft 3 message variants — you approve before going live
OPTIONAL_04

List of Past Customers

Phone numbers of clients you've served in the last 6–12 months. Used for the Backfill Campaign in Month 2.

Optional but powerful — generates 15–25 extra reviews from people who already trust you
Simple CSV, spreadsheet, or even a list in iMessages
OPTIONAL_05

Preferred Reply Style

Do you want texts to sound casual ("Hey!") or professional ("Good afternoon")? I match your voice so messages feel like you wrote them.

Covered during onboarding call — no homework needed
NOT_REQUIRED

What You DON'T Need

A new phone number — your existing one works
Any app or software to install
A website (helps, but not required)
Tech knowledge — the system runs itself
To change how you answer calls
Onboarding_Protocol_v2.0

FROM SIGNUP
TO LIVE.

Every step from the moment you fill out the audit form to the day you get your first review automatically.

01
Day 0 — You

Fill Out the Audit Form

You submit the free audit form on this site. I personally review your Google Business Profile, check your competitor review count, and prepare a short Loom video with exactly what's leaking and how to fix it.

What happens next (within 24 hrs):
I audit your Google profile + competitor gap
You get a free Loom video with specific findings
No sales call required — just data
02
Day 1 — Together

15-Minute Onboarding Call

A quick call — no fluff. We cover your business name, phone number, reply tone, and I walk you through call forwarding setup (takes 2 minutes on your phone). This is the only time I need you hands-on.

On the call we cover:
  • Your phone number
  • Your Google profile link
  • SMS message tone + approval
  • Call forwarding setup (2 min)
  • How to trigger review requests
Call forwarding — how it works:

You dial a short code on your phone: **61*[forwarding number]#. That's it. Calls still ring on your phone. If unanswered after 4 rings, the system fires the SMS.

03
Day 2–4 — Me

I Build & Test the System

You don't touch anything here. I set up the SMS automation, configure the review routing logic, test every flow with real calls, and draft your private feedback form.

SMS_GATEWAY Missed call auto-reply configured + tested
REVIEW_ROUTER Satisfaction check flow built (1–5 rating page)
HAPPY_PATH 4–5 stars → redirects to your Google review link
PRIVATE_PATH 1–3 stars → private form → your email + SMS alert
TRIGGER_SETUP DONE command configured for your number
TEST_RUN Full end-to-end test before go-live
04
Day 5 — Go Live

System Goes Live. You Get One Instruction.

From this point, the missed call system runs fully automatic. For reviews, you have one job: when you finish a job, text the trigger word + the customer's number.

YOUR ONLY JOB → Daily trigger
DONE (713)555-0192
System sends satisfaction check to that customer
They rate 1–5. If 4–5 → Google review link. If 1–3 → private form to you
You do nothing else. System handles it.
05
Day 30 — Results

Monthly Report + Review Snapshot

At the end of month 1, I send you a report: new reviews earned, leads captured, calls that got SMS replies, and your current Maps ranking vs. competitors.

20–40
New Reviews (avg month 1)
100%
Missed calls auto-replied
0
Angry reviews reached Google
#5→#3
Typical Maps rank jump
06
Day 60 — Optional

Backfill Campaign — Past Clients

In month 2, if you have a list of past customers, I run a one-time drip campaign. These people already trust you — they're the easiest review wins you'll ever get.

BACKFILL_ADD_ON
$397 one-time
Drip sequence: 3 messages over 3 weeks
Same smart routing — happy → Google, unhappy → you
Avg result: 15–25 extra reviews from warm past clients
Works best if you have 30+ past customer numbers
07
Day 90 — Target

Top 3 in Google Maps

With 40–60 new reviews and a strong rating, most clients move from Page 2 or #5–7 in the map pack to Top 3 within 60–90 days. That's when inbound calls start growing on their own — without ads.

WHAT UNLOCKS AT THIS POINT:
GBP Optimization (Growth plan)
Full profile audit, weekly posts, citation building — moves you from #3 toward #1
Advanced Local SEO
Only makes sense when you have reviews + optimized profile as foundation
Website (WaaS)
Captures the traffic your GBP is now generating — converts visitors into booked jobs
Technical_FAQ // Under_The_Hood

HOW THE SMS
ACTUALLY WORKS.

Do I need to change my phone number?

No. We use conditional call forwarding — a built-in feature on every carrier. Your calls ring on your phone exactly as now. If you don't pick up after 4 rings, the system texts the missed caller from your business line.

// Your number stays the same
Customer dials: (281) 555-0192 ← your real number
You don't answer → 4 rings → forward triggers
System fires SMS from (281) 555-XXXX ← business line
SMS: "Hey, it's Alex — finishing a job right now. What service are you looking for?"

What carrier does the SMS come from?

We use a dedicated local phone number registered to your business through Twilio (A2P 10DLC compliant). Your texts come from a real local number — not a 5-digit shortcode that looks spammy. Delivery rates are 95%+.

Is this legal? What about spam laws?

Yes — 100% compliant. The missed call SMS is a response to an inbound call, which is not unsolicited under TCPA. The review request is sent only to customers you've personally served. We're A2P 10DLC registered — the FCC-required standard for business SMS in the US.

What if a customer replies to the SMS?

Their reply comes to you — forwarded to your personal number as a text. You respond naturally from your phone. From the customer's perspective, they're texting with you directly.

// Customer Reply Flow
Customer: "What's your earliest availability?"
→ Forwarded to your cell as SMS
You reply from your phone normally
→ Sent back through business line to customer

What does the private feedback form look like?

A simple mobile-friendly form: "We're sorry to hear that. Tell us what happened — the owner reads every message." You get an instant SMS + email alert. No one outside your business sees it.

This prevents negative reviews from reaching Google — while giving unhappy customers a real outlet and you a chance to make it right.

What if Google changes something?

The review link format is maintained by me. If Google updates their URL structure, I update the system. You'll never need to do anything — it's covered under your monthly retainer.

Process_FAQ

Still Have Questions?

Ready to start

Takes 15 Minutes.
Runs Forever.

One call. One setup. After that, every missed call gets a reply and every happy client leaves a review — automatically.

Get Free Audit Call Alex Directly
NO CONTRACT NO SETUP FEE (FOUNDING) LIVE IN 5 DAYS